Refund Policy

1. Overview

Thank you for shopping with DYLORINTH. We strive to ensure that our customers are completely satisfied with their purchases. This policy outlines the conditions under which refunds may be issued.

2. Eligibility for Refunds

• Items must be returned within 30 days of receipt.
• Items must be in their original condition and packaging.
• Proof of purchase, such as an order confirmation or receipt, is required.

3. Non-Refundable Items

Certain products are not eligible for refunds, including:

• Custom-made products
• Items marked as final sale
• Gift cards

4. How to Initiate a Refund

To initiate a refund, please contact our customer support team at [email protected] with your order details and reason for the return. Once your request is received, we will provide instructions for returning the item.

5. Refund Process

Upon receipt and inspection of the returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.